Faq & Help

Gummie is a booking platform for unique and exciting travel experiences in South Africa.

Our team of professional travel writers hand-picks the best tours on the market. We make sure each tour is easy to book straight away or request a booking for later. We also provide the information about the guide and reviews of the users who have already experienced the adventure. We do all the hard work of searching for interesting things to do and contacting the guides for you, while taking away the stress of uncertainty that the experience is going to be great. All you need to do is book the tour and have fun.

No, we are a facilitator — a middle man between the tour guides and customers. We provide a convenient way to search for the interesting travel experiences and book them.

Unique, exclusive, one of a kind — everything that is not on the surface. We are constantly searching for new experiences to offer you.

To book a tour you need to select an available date that suits you, specify the number of people that will go on adventure and proceed to check out. There you will be requested to put in your credit cards details. After your payment is processed your spot will be secured. You will receive a booking confirmation on your email with the details of your tour.

Your credit card details are 100% secure. We work with the best payment gateway in South Africa Payfast that protects customer information at all times.

Super Guides are famous sportsmen, adventurers, opinion leaders and just the best in their profession — chefs, winemakers, artists and photographers. Only for Gummie they act as exclusive tour guides — just for the day. You can go cycling with the best mountain biker in the country, share a picnic with a celebrated chef or go kiteboarding with the champion of, well, kiteboarding.

Due to their exclusivity the Super Guides tours are sold by request only. You can select the available date of the tour in the description, specify the number of people and send a booking request. Your tickets will be pre-confirmed and once the group of the necessary size is shaped, you can proceed to payment and secure your space.

As soon as the order is processed (which is shortly after you checkout), you will receive an order confirmation via email. It includes the name, date and location of your tour, your order receipt and the contact details of the tour guide.

You can cancel the tour unless the opposite is specified in the Terms of the tour. You can do so in writing to the email address help@gummie.co.za and in according to the Terms of the tour.

If you don’t show up for the tour without a notice sent in advance, the 100% is applicable.

You can reschedule your tour by contacting the guide directly. His details are emailed to you together with the tour confirmation.

Please send an email to concierge@gummie.co.za with the description of your services, the link to your website and information about your company. We would be happy to get in touch.